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FREQUENTLY ASKED QUESTIONS

Ordering

Yes, you can place an order utilizing a promotional code to receive a given discount at checkout. Follow our social media accounts for frequently posted discounts and flash sales!

Your order will ship within 24 hours after your order has been received at our fulfillment center(s). If an order is placed after Friday 5PM EST, your order will not be processed until the following Monday. Please expect longer fulfillment times during holidays.

Although it is rare, if the item you ordered is out-of-stock or backordered, a representative from our Customer Service team will contact you to provide possible options and/or a refund for the out-of-stock item(s).

All transactions are encrypted with the use of a Secure Socket Layer (SSL) Certificate to protect sensitive information such as usernames, passwords and credit card numbers. All your information is securely transferred over the Internet to safeguard each individual transaction. In other words, we never see any private information made through the purchase process.

Shipping

We only ship within the US. We ship to all U.S states including Alaska and Hawaii. However, our team is working diligently to bring Yellowstone Nutraceuticals to Canada, all other countries around the world!

Yes! We deliver to P.O Boxes in all U.S states!

Yes! We ship to APO, FPO and DPO military addresses!

You can track your order by using the tracking number that was included in your Order Shipping Confirmation email which will be sent at the time your order is shipped out!

Returns & Refunds

Before contacting us, please read our return/refund policy here. If you are eligible for a return/refund, please email service@yellowstonenutra.com. If customer service requires you to return the product, your refund will be issued once your return has been received at our distribution center. If no return is required, and customer service is in agreement, you will receive a refund. We work diligently to provide 5 star customer service support, and we are usually more than willing to satisfy your needs!

Terms & Privacy

For our Terms of Service, please click here. For our Privacy Policy information, please click here.

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